As of 01-04-2011 Egypt In-Touch Assistance has been appointed as legal local administrative agent(TPA) in Egypt for Europejskie (Europäische Reiseversicherung) Poland; Part of the ERV-Group.
The mission for coming season 2011 is clear: by being local present, EIA has already in place the combination of the Network knowledge and full understanding of local customs and regulations. By going now one step further, and after the full implementation of a 24/7 Polish speaking Call Center Unit in Hurghada, our mission is to not only increase the customer service level towards the Polish tourists visiting Egypt, but at the same time by already taking control at the very beginning of the case process in the call center, decrease the claims ratio and overall cost-level for the Insurer.
EIA is looking forward to a long-lasting cooperation with Europäische Reiseversicherung Poland.
About Egypt In-Touch
Egypt In-Touch is a founding member of the international assistance network, AssistNet.
Egypt In Touch Assistance is a medical, travel, technical, legal and roadside assistance company in Egypt. Egypt In Touch Assistance has extensive experience in providing travel, medical, non medical, cost containment, roadside, air ambulance, ground ambulance, repatriation, medevac and legal assistance services to leisure, business and medical travelers and tourists.
Egypt In Touch Assistance provides Medical and non medical assistance all over Egypt especially in remote areas. It is the first ISO9001:2008 certified, highly proficient company committed to provide medical, technical and life style assistance services in Egypt in order to increase service quality and to enhance the effectiveness and efficiency of the overall organization's performance.
The strength of the company is the mastering and understanding of the cultural and geographical nature of the different areas in Egypt, also full exploration of the complexity of the Egyptian medical and travel business. Our Mission is to keep cost always to minimum without affecting the quality of the services applying our unique policy of cost control.
Our Goals are to be the leading assistance company in Egypt and the Middle East, providing medical and non-medical assistance services and to be a valuable resource to which all insurance and assistance companies refer when seeking a reliable partner in our area. The key to our success is our local presence and knowhow, commited staff, customer focus and quality and transparency in our case processing.